How to exclude users and organizations from customer satisfaction survey on Zendesk

Go to selectivehardware.zendesk.com

1. Click "Objects and rules"

2. Click "Automations"

3. Click "Request customer satisfaction rating"

4. Click to add condition

5. Select "Ticket Organization"

6. Select "Is not"

7. Select your organization

8. This organization is excluded from the survey

9. Click Here

10. Select "Ticket Tags"

11. Select "Contains none of the following"

12. Add identifying tag

13. Click "Submit"

14. add that identifying tag to users that you want to exclude from survey