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How to create a report on Zendesk Explore
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Zendesk Explore - Creating a report
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Scott Visagie • Jan 11, 2023
25 steps • 1 minute read
We can create a report to capture information from your Zendesk data
Go to
selectivehardwarehelp.zendesk.com
1. Click Here
2. Click "New report"
3. Select which Data you want to mesure
4. Select a subcategory of the Data
5. Click "Start report"
6. Click "Add" to select a metric Value you will measure against
7. We have selected tickets "D_COUNT"
8. Click "Apply"
9. Here is the displayed metric
10. Click "Add"
11. Select additional data you want to mesure the metric agains
12. We have selected "Ticket status"
13. Click "Apply"
14. Click "Add"
15. Select additional data to measure against
16. We have selected "Ticket channel"
17. Click "Apply"
18. Click here to choose different Visualizations
19. Select an option
20. To edit report further click here
21. Select a chart configuration setting
22. Under Colors we can change the apperance
23. Here is our formatted and customized report
24. Click here to rename
25. Click "save"
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