Process documentation is a critical training resource for any organization that frequently onboards new employees and volunteers. It’s a way to ensure that your company's processes are being followed, and that there’s no confusion about what needs to be done and how it should be done.
There are many benefits to process documentation. For instance, it can help in managing the workflow of your project and provide better communication with your team members. Documenting your processes also helps you identify problems early on, which in turn can help you address them at the earliest point possible.
In addition to this, documentation also helps in improving the quality of work and provides a comprehensive view of all the work being done. Ultimately, through this type of documentation, processes are standardized and remain consistent across different departments.
Challenges of process documentation
Despite the countless benefits, process documentation is a challenge for many companies. They are faced with the issue of how to document their processes in a way that is simple, easy to understand, and can be updated on the fly.
In order to successfully document your processes, you need a process owner who understands the value of documenting their work and has an eye for details. Essentially someone who can take ownership over different aspects of your process documentation - writing, editing, design, etc.
It’s important to note that documentation also requires a lot of time and money. That’s because as processes change, documents also need to be updated. In order to resolve these challenges, companies need an efficient solution that will help them with their process documentation needs.
How to get started with process documentation
When it comes to documenting a process, it can be difficult to know where to start. This is especially true for new employees who are not familiar with the company's processes and procedures.
To get started with process documentation, you need to understand the purpose of it. What are you documenting? Why are you documenting it? What is your goal? These questions will help you decide how to document your process. The first step is to conduct an audit of the existing documents and identify the processes that you want to document.
The next step is to create a template for your documentation. This could be for written documentation, video or both. Once you have this completed, it's time to start documenting. Use your template and fill out all of the information about your process.
How Guidde takes the pain out of documentation
If you’re still with us, you’re probably wondering where exactly we removed the pain. Well actually, the time is now.
Guidde accelerates process documentation by helping users create step-by-step videos and documents in just a few clicks. That’s right! And when you’ve finished editing, you can distribute your content via email, Slack, Salesforce, Zendesk, Intercom and more.
We’d love for you to try us out! By clicking this link and installing the Guidde browser extension, you can start your FREE 14-day trial.
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