Knowledge bases are repositories of information that can be accessed by different people. They help businesses and organizations to keep track of their company-related information but operate more like a search engine for data and knowledge, which makes them different from databases.
One of the most important benefits of creating a knowledge base is that it helps to manage customer requests. This can be done by providing accurate information or by helping support representatives quickly respond with helpful solutions. However, a knowledge base can also be used for additional purposes such as creating a library of information for employees or providing an archive for future reference.
The most popular knowledge base formats include:
* Wikipedia articles
* FAQs
* Images
* Videos
Of these popular options, it’s important to note that video knowledge bases are gaining momentum in the digital marketing space and it will continue to grow. Why? Well simply put, video content has proven to be more effective than other methods. And it’s for that reason that in this blog, we’ll guide you on how to create a knowledge base that is based on video.
What are the benefits of creating a video knowledge base?
As the world of video content has evolved, the demand for video knowledge bases has also increased. This is because there is a growing need to create multimedia content that is not only informative but also engaging. This allows you to make more content, broadcast it to the world, and get better engagement.
There are many benefits to creating a video knowledge base like:
Easy access to information that’s easy to consume. With video, you can create content that is more engaging than text-based content. You make it easier for your audience to digest and learn from the videos.
You can easily share your videos with your audience. Practically everyone in your organization, as well as a great percentage of your customers, have shared a video on YouTube or social media. With that in mind, video ensures the content from each department can be easily shared with other departments in order to facilitate communication between them.
Video can be edited and updated more easily. Traditionally, video editing was a tedious process that was time-consuming and difficult. Until now that is. New automation tools help expedite the process of recording and editing videos.
How to create a video knowledge base with Guidde
Creating a video knowledge base is an efficient way to share content and can be a great resource for your company or brand. It can help with training, sales, marketing, and more. There are also a variety of ways to create a video knowledge base, such as by taking interviews, creating thematic videos, or hosting live webinars. Ultimately, creating your own video knowledge base is easy with the right tools and know-how, but it does require some planning and effort on your part.
That’s where Guidde comes in. Guide makes it easy for anyone, and we mean anyone, to create video tutorials and explainer videos in minutes. Create interactive step-by-step guides on any topic, and instantly share them internally or externally – literally across any preferred channel.
The best part is, you can try Guidde completely FREE for 14-days. You read correctly, you can install our full-featured browser extension free of charge to make sure it meets your needs.
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