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How to organize triggers and add categories on Zendesk
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Zendesk - Organize triggers and add categories
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Scott Visagie • Dec 23, 2022
14 steps • 52 seconds read
Trigger categories allow you to visually group triggers and manage firing sequence
Go to
selectivehardware.zendesk.com
1. Under "Objects and rules" Click "Triggers"
2. Click Here
3. Click "Add category"
4. Name your Category
5. Click "Add"
6. New category
7. Click "Edit order"
8. Re-order the category up or down
9. New position
10. Click Here to view triggers in a category
11. Click Here to drag the trigger to new positon and category
12. The order you set for categories and triggers is the order in which they will be executed in the system
13. Click "Save"
14. Categories organized
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