The Missing Page in Your Change Management Playbook

Keep teams aligned and productive through change with timely, relevant video documentation

Change is constant in modern organizations. Whether it’s a system migration, a tool upgrade, or the introduction of AI features, teams need more than one-time training. They need accessible, accurate guidance, right in the flow of their work.

Guidde turns internal know-how into short, contextual video documentation, delivered directly inside the tools employees already use or are learning to use.

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Change Takes Many Forms–Guidde Supports them All

From iterative upgrades to large-scale system shifts, Guidde supports a range of enterprise transitions by providing in-the-moment guidance that reduces confusion and keeps teams on track.

Major platform upgrades

System-wide transitions come with new interfaces, processes, and terminology.

Going from SAP ECC to S/4HANA requires retraining finance, procurement, and supply chain teams on new workflows.

Replacing one tool with another

Even similar tools vary in logic, naming conventions, and workflow design.

Switching from Zendesk to Intercom brings new queue structures, macros, and automation behaviors.

Changing software versions

Upgrades often introduce layout changes, renamed features, or new functionality.

Moving from Salesforce Classic to Lightning, for instance, affects how users manage records, reports, and dashboards.

Moving from on-prem to cloud

Cloud migrations change how teams access, share, and secure information.

Replacing internal file servers with SharePoint or Google Drive requires updated practices around permissions, collaboration, and storage.

Introducing new AI tools

New AI systems need more than access—they need clear, role-specific guidance.

Rolling out Copilot or a GPT assistant means showing teams which prompts to try, where to use them, and how to explore safely. Video brings that to life.

Adding AI to existing platforms

AI features are showing up in tools teams already use.

In Microsoft 365 or Notion, embedded capabilities change how people work and require targeted guidance to use responsibly.

Where Change Initiatives Lose Momentum

Training is delivered months early, and no one remembers it at rollout

Documentation is sprawled across portals, wikis, shared drives, and decks

SMEs are continually interrupted from their high-value work to field repeated “how-to” questions

Process changes are applied inconsistently across teams and regions

Only 34% of change initiatives succeed—most fail due to execution gaps, not flawed strategy. (Gartner).

Capture Process Changes and Deliver Guidance Where Work Happens

With Guidde, subject matter experts can document process changes as they happen, then share them directly inside tools like Salesforce, Workday, or ServiceNow, without requiring additional resources or handoffs.

Create

Turn expertise into video—fast

Subject matter experts can create high-quality video documentation in the flow of their work, in just minutes without requiring design or video skills.

Guidde adds voiceover, captions, highlights, and multi-language translations automatically—and lets you repurpose existing content like Zoom calls, presentations, and YouTube videos into short, controlled walkthroughs.

Broadcast

Deliver answers inside the tools people use

Managing change takes more than click-through tooltips. Teams need real examples, clear context, and guidance they can apply immediately. Video delivers that best.

Embed video guidance directly inside the apps your teams use to reduce context switching and ensure support is available exactly when it’s needed.

Improve consistency, visibility, and adoption

Guidde helps change leaders: 

Share clear, contextual guidance at every stage of a rollout
Communicate updates consistently across teams, tools, and geographies
Reduce support overhead with self-service video content
Ensure new tools, especially AI-powered ones, are adopted in line with internal policies

Enterprise-ready from day one

Guidde is SOC 2 Type II certified and supports SSO and access controls to ensure secure, role-based delivery of knowledge.

Whether you’re in a regulated industry or simply scaling fast, Guidde helps you quickly spread the know-how teams need to use new software effectively, while ensuring compliance and auditability.

Why Guidde Works Better for Enterprise Change

Traditional digital adoption platforms (DAPs) focus on UI walkthroughs and tooltip-based guidance. Guidde’s first-of-its-kind AI Digital Adoption Platform (ADAP) enables fast, flexible documentation of evolving processes, designed for enterprise environments where change is continuous and decentralized.

ADAP

Traditional DAPs

Content type

Video + searchable text

On-screen tooltips

Created by

Subject matter experts

Centralized teams

Speed

Minutes to create and update

Days or weeks

Delivery

In-app, context-aware

Linear walkthroughs

Best Suited For

Evolving systems and real-world processes

Step-by-step UI tasks

Proven Outcomes 
for Complex Rollouts

70%

reduction in time spent creating enablement content

40%

faster adoption of new workflows

20%

fewer internal support tickets during system transitions

40%

consistent usage and adherence across distributed teams

“Guidde has transformed our content creation process.”

“Guidde has transformed our content creation process. The platform’s flexibility and speed allow us to produce training materials faster and more efficiently than ever before.”

Anna Myit

Learning Experience Designer

Everyone Benefits

Change Managers & PMOs

Deliver clear, consistent rollout support across every stage of the change initiative.

IT & Systems Teams

Deploy and support tools, upgrades, and policies, without creating a backlog for support.

Enablement & Ops

Share actionable process guidance that aligns with how and where teams work.

Subject Matter Experts

Capture knowledge once and share it everywhere, without needing extra tools or resources.

The Missing Page in Your Change Management Playbook